Junior Developer

Holster Solutions, a Start-up web and application development firm specializing in crafting custom solutions for its clients.

• Designed and developed interfaces for over 10 projects, fine-tuning their functionality and cross-browser compatibility, which led to the enhancement of mobile user satisfaction by 25% and the increase of user engagement by 15%.
• Implemented front-end components with RESTful web services for more than 5 applications and fine-tuned the data retrieval and display aspects of the applications, which enhanced the usability and effectiveness of the applications.
• Worked closely with the UX/UI design team turning design templates into functional UI components, ensuring user-friendly interfaces.

Brand Registry Support (SPS/CSA)

Amazon is a tech giant, starting as an online retailer and evolving into a leader in e-commerce, cloud computing, and streaming.

• As a Brand Registry Associate at Amazon Seller Support, I helped 1000+ sellers with technical issues, such as seller accounts, listings, inventory management, order fulfillment, and many others.
• Monitored compliance for 9.7 million sellers, to counter 500+ instances of infringement of intellectual property, taking enforcement actions, and communicating policies to the sellers.
• Offered recommendations that enhanced seller effectiveness and helped to decrease order defects by 20%.
• Provided 100+ reports of system, quality, and process issues that hinder seller performance to the development and leadership teams.

Master's in Information Systems

Grade: 3.37